FAQ's

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General

General

Can I pay monthly?

Can I purchase my policy entirely online?

How quickly can my coverage start?

Do freelancers need business insurance?

Can I customise my insurance policy to suit my business?

How do I know what type of insurance my business needs?

Is business insurance legally required in the UK?

What happens if I don’t have business insurance?

How do I submit a claim?

I don't have a business address, what do I put?

What is business insurance, and do I need it?

The Financial Regulator and our professional standing.

How long should I keep client records and personal data?

How long should I keep client records and personal data?

Why do you want to know my income?

How much does business insurance cost?

Why don't I have to sign an application?

Can I add multiple practices onto one policy?

How do I apply for cover?

Do I need to have my company set up before I get insurance or start taking on clients?

Policy and Coverage

Do you cover limited companies?

Can I get insurance if I’m a startup?

Do you offer business insurance for sole traders?

Can I offer my service to a minor?

Can I get coverage for my retail store?

What are the key dates

Changes, Cancellation and Renewal

How do I change my email?

If I cancel an annual policy is there a cancellation charge

Can I increase the cover level of my Policy?

What happens if I want to cancel my insurance?

Can I add extra cover products to an existing policy?

Do I get a refund if I cancel my policy?

Can I add more business practices during the policy term?

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Professional Indemnity, Public Liability and Medical Malpractice

General

What Is Public Liability Insurance?

What does Law and Jurisdiction mean?

How Does Combined Business Insurance Work for Claims?

What does Territorial Limits mean?

What is Professional Indemnity Insurance

Do I need professional indemnity insurance if I already have public liability?

Policy and Coverage

What does a Claims Made Policy mean?

Am I Covered If I Work Outside My Insured Group?

Is Group Work Like 'Pamper Parties' Covered, or Do I Need to Pay Extra?

Is My Business Covered If I Have Employees or Directors Living Overseas?

What is the difference between a Claims Made or Claims Arising Policy?

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Cyber and Data

General

What does encrypt mobile devices mean?

How do I buy Cyber Liability Cover?

How much does Cyber Liability Insurance cost?

Policy and Coverage

Am I Covered If an Overseas Client Makes a Claim Under Cyber Liability Insurance?

Changes, Cancellation and Renewal

Can I cancel Cyber Liability Cover?

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Employer Liability

General

How do I buy Employer's Liability cover?

What is Employer's Liability Insurance

Do I need Employer's liability insurance as a sole trader?

How much does Employer's Liability Insurance cost?

Policy and Coverage

What level of Employer's Liability Cover should I have?

How many employees can I insure with Employer's Liability cover?

Changes, Cancellation and Renewal

Can I cancel the Employer's Liability cover?

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Workplace Contents

General

How much does Workplace Contents Insurance cost?

How do I buy Workplace Contents Cover?

Policy and Coverage

Are ALL my workplace contents covered?

My office keys were robbed. What should I do?

What if my office furniture is damaged while re-locating?

Is glass included in Workplace Contents

Changes, Cancellation and Renewal

Can I cancel Workplace Contents Cover?

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Personal Accident

General

How do I buy Personal Accident Cover?

How much does Personal Accident Insurance cost?

Policy and Coverage

Can I have Personal Accident cover for people not working for my business?

Can I have Personal Accident cover for more than one person?

Does this cover 'non work' related accidents?

Does Personal Accident Insurance cover disease?

What are the age restrictions on Personal Accident Cover?

What are the age restrictions on Personal Accident Cover?

Changes, Cancellation and Renewal

Can I cancel Personal Accident Cover?

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Portable Equipment

General

How much does Portable Equipment Insurance cost?

How do I buy Portable Equipment Cover?

Policy and Coverage

Does the cover apply to the equipment I rent to clients?

Am I covered if someone gets hurt with the equipment I rented out?

Changes, Cancellation and Renewal

Can I cancel Portable Equipment Cover?

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Aesthetics, Hair & Beauty

General

Can I prescribe to a non-medic?

Do I always have to see patients face to face?

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Physical Health & Fitness

Policy and Coverage

Can I prescribe to a non-medic?