All the essential protection you need...
In the event you have an accident that causes a long term or permanent disability or death, that prevents you continuing your business.
Protection in case of a hack, misuse or breach of data, virus transmission, IP infringement and defamation.
Ideal for mobile workers, or when you have mobile equipment in transit or temporary storage.
Usually a legal requirement if you have employees, apprentices, or work experience students.
For your salon, office or home, this covers computers, furniture, equipment, goods and more..
See and search through the full list of services you can get covered for, it’s growing every day!
See what other interesting sectors we work with.
Something gone wrong? Don't panic. Know what to do and not do if you get a claim, and how to submit your claim details.
Our comprehensive FAQ section should answer all your questions but if not we're always here to help.
We hope you won't need this information but if you do, learn how your complaint will be handled.
Check us out before you purchase. See how our quote, policy issue, renewal and policy management will work.
Knowledge, experience and qualifications are all vital, but understand why we don't ask you to send proof when insuring you.
Working in this field can be incredibly rewarding, as you bring joy and confidence to clients. However, the expanding array of treatments and services also means that the associated risks are higher than ever.
Speak directly with one of our team during working hours, or email if more convenient. We're here to help!
Read the small print of our policy wording to understand your cover.
Learn all about the world of small business, insurance tips and helpful info about your industry
Hear what our customer have to say about their experience with Westminster
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Learn about who we are and why we've dedicated ourselves to safeguarding the dreams and aspirations of entrepreneurs for over 20 years.
Established since 2003
Authorised
Recommended by training, accreditation and membership bodies.
Combined Business Insurance provides crucial protection. This core bundle is at the centre of every policy, offering comprehensive protection by combining Professional Indemnity, Medical Malpractice, and Public Liability insurance in one policy. So you can grow your business with confidence, while you are protected for the following:
We know understanding the ins and outs of insurance can be confusing, so here we want to keep things simple. With over 20 years of expertise in the insurance market, we've crafted a combined product tailored for freelancers, businesses, and groups alike. This solution is designed to protect you up to your chosen coverage level against various mishaps that could occur in your work. From a customer injury on your premises to unintended damage caused by your services or products, we understand these incidents can happen and potentially lead to devastating claims against you.
Our comprehensive package of professional indemnity, public liability, and medical malpractice insurance offers you complete peace of mind. In the event of a claim, rest assured that we'll stand by your side. If it's determined that an error was made by you or your team, our insurance will handle the legal and compensation costs up to your selected coverage limit, keeping you and your business secure.
If you provide a service of any kind, even if you do so free of charge, regard it as a hobby or make only a small income from it, there is always the possibility of someone making a claim against you – that you did something wrong, or perhaps didn’t do something that you should have done.
With the best will in the world, even the most honest and professional person can make a mistake. Worse, allegations can be received and have to be fought evenif you are blameless but have to prove it!
Should this happen the consequences can be drastic: not only can it be very stressful and time consuming, but legal costs escalate fast and if the claim is successful the compensation to be paid can cripple your business. Of course, if you’re a sole trader your business is ‘you’, in which case it will be your personal assets (savings/ property equity etc) that will be used to cover the costs.
So, the question is, 'Would you want help handling such an unfortunate situation, and with cover costing so little, doesn't it make sense to have it?'
As this is a policy ‘in aggregate’, all of the listed liabilities below would be covered up to your chosen cover level, which means that one or more claims can be covered by this policy, as long as its requirements are met and the whole amount does not exceed your chosen cover limit.
This policy is written on a claims made basis which means that the policy covers you for claims made against you and notified to us during the period of insurance. An exception would be if you received a claim during the period of insurance for something you did before obtaining thing insurance, if the event occurrence falls within the period of your retroactive date.
Note: on this page you will find abbreviated information for guidance only – subject always to the full Policy Wording.
The cost of your policy will vary depending on a number of factors (see below), but here is an example of a typical policy:-
£1 million indemnity cover for 1-2 people in a business with a turnover of up to £125,000 per year, that does not work with overseas customers. Only £122.64 ( or £10.80 per month ) or from as little as £98.04 ( £8.60 per month ) if you are from one of our introducer organisations. Note, there is an option to spread the costs over monthly instalments, in which case there would be a small additional administrative fee.
Always give accurate information when applying for insurance. Any misrepresentation could invalidate your policy.
The cost of your insurance will vary depending on the following:
The number of people to be covered.You should only include those people employed by you, or working on your behalf under your business name, who provide the service for which you are seeking insurance. People who perform a purely administrative role do not have to be included.
The level of indemnity cover required.You can choose from £1, £2, £5 or £10 million cover, although £10 million is subject to additional conditions. For many…. have at least £5 million.
The size of your business.In this particular situation size is determined by the turnover of your business. This is how much income your business receives in a year – NOT the profit you are left with after expenses, or the amount you pay yourself. You don’t have to worry about knowing the exact amount but will be asked to choose from our range of income brackets, the lowest of which is up to £125,000.
Whether or not you do business overseas.You must inform us if you conduct business with overseas clients. If this includes the US and Canada it may increase premium.
DiscountWestminster is very pleased that many training organisations, accreditation bodies and membership groups recommend our insurance to their students or members, and in turn we support the professionalism that these organisations encourage by offering a discount to their students/members.
If you belong to such a body then please ask them or us if they are one of our introducer organisations.
Getting a quote, or multiple quotes, and buying insurance from Westminster couldn’t be quicker or easier. You can have your documents in minutes. All online, you can do it whenever suits you best and be in control of the whole process, but if you have any questions we are more than happy to hear from you.
Contraindications—symptoms or medical conditions that make certain treatments unsafe—must be carefully evaluated before each session. A thorough consultation should cover the client’s medical history, allergies, and medications, and they should sign a consent form confirming the information provided. If a contraindication is present, adapt the treatment accordingly or obtain a doctor’s approval if the client still wishes to proceed.
If the client is unable to obtain the doctor's approval in writing and has only verbal approval, they must sign to confirm that thay have consulted with their doctor and obtained verbal approval.
In the absence of the doctor's approval, or in the event that the client wishes to continue with the treatment against recommendation, treatment should not be provided. Even with a signed waiver form from the client confirming their consent, this may not be sufficient protection for you in the event of a claim.
Yes! Public Liability covers physical damage, while Professional Indemnity protects against negligence claims - that you did something you shouldn't have done, or that you didn't do something you should have done. Our policy includes both Public Liability and Professional Indemntity so you are fully covered.
Public Liability Insurance protects you if someone claims your business caused them injury or property damage. This applies to any member of the public, not just clients.
It covers incidents not directly related to your professional work but that still happen due to your business activities.
Example Scenario:
A visitor walks into your office, trips over an item left on the floor, and suffers a nasty head injury - easily done, isn't it? They could claim for medical costs and compensation which easily amount to thousands of pounts. Public Liability Insurance covers these types of claims, helping protect you from financial loss.
In short, it’s a safety net for unexpected accidents involving third parties.
We all make mistakes—or sometimes, clients think we have, even when we haven’t. Could your business handle the financial impact of a legal claim?
During a coaching session, you give advice that a client later claims was misleading or harmful. Perhaps they left their job and haven't been able to secure a new one - they blame you. They make a claim against your business for financial compensation to cover their loss of income and the mental distress it caused.
Of course, you may have done nothing wrong, but even so, you have to pay legal fees to defend your position - this and potential payouts can be crippling.
How Professional Indemnity Insurance Protects You
Also known as Malpractice Insurance, this cover protects you against valid Claims that arise from you practicing your professional service. It ensures you won’t have to pay out of pocket if a client makes a Claim over something you did—or didn’t do.
For any professional offering advice, expertise, or services, this insurance is a must-have safety net.
The Territorial Limits are the countries and territories where the policy will provide cover to the Policyholder. This is where the policy will accept the serving of formal legal action against the Policyholder. The insurers will respond to a valid claim from a country or territory within the Territorial Limits of the policy, and the courts of the country from which the claim arises shall have the jurisdiction to hear the dispute arising out of the contract.
Our policy is 'Claims made' and covers Professional Indemnity, Public Liability, and Medical Malpractice Insurance under one simple policy. But what does that mean when it comes to claims?
Here’s an example:
You run a sports and health coaching business and have £1,000,000 in cover.
That’s £150,000 in claims—plus legal fees and reputation management costs
Since your policy covers all three types of insurance, and you report the claims promptly, we cover the costs up to your chosen limit.
In short: If a claim arises during your policy term and meets the policy criteria, we’ve got you covered—legal costs included.
The Law and Jurisdiction of the policy is specified as ‘The Law of England and Wales’. Law and jurisdiction are two different matters. 'Law states what country's laws are to apply to the contract, and the 'Jurisdiction' is which country's courts are to have jurisdiction. Both are in relation to disputes arising out of the contract between the Insurer and the Policyholder.
Our policy is what is termed a ‘Claims made policy’. That means the insurers will consider a claim that they are advised of (and you must tell them at once!) during the policy year. The incident that caused the claim could have occurred in the recent past – and it could have been years before, provided the incident occurred AFTER the retroactive date. Our policy has no retroactive date and therefore our policy covers you during the policy term for an incident that could have occurred at any time in the past, provided that, at the inception of the policy you were not aware there was a possibility that the incident could lead to a claim.
No, you are not covered if you work outside the insured group.
Here’s why:
This insurance only covers the policyholder, which in this case, is the group. If a claim is made, it must be against the party responsible for the service provided.
If the group was responsible for the service, the insurance may cover the claim—including work done by individuals on behalf of the group.
However, if you personally provided a service outside of the group (even if you are a member), you are not covered. The claim would be made against you as an individual, not the group’s insurance policy.
In short: If the group is insured, the group is covered. If you work outside of it, you are not.
It depends on what you actually do at the pamper party.
If you are providing treatments, therapies, or services that are already covered under your policy, then yes, you’re covered—at no extra cost.
However, it’s important to check the specific descriptions of the services covered in your policy. If what you offer at the pamper party falls outside of those, you may need additional coverage.
Before hosting group sessions, review your policy details to ensure everything you do is included. If you're unsure, feel free to contact us for guidance.
Yes, your business can still be covered, even if employees or directors live abroad.
However, what truly matters is where the business operates and where any claim is made—not where individuals reside.
Our policy covers the policyholder (whether that’s an individual, company, or group) for claims made for services provided within the Territorial Limits, and will be subject to UK jurisdiction. This means:
So, while, for example a director living in Singapore (or any other country) does not affect the policy, it does not mean claims from anywhere in the world will be accepted. Only claims falling under UK jurisdiction will be considered.
Our policy is a Claims Made policy.
This combined with a Nil Retroactive Date means that your insurance will cover Claims that you first become aware of and report during your policy period, even if the incident happened long before, provided that when you purchased the insurance you had no reason to believe that there were any past events that might lead to a Claim. If you think there might be, you must disclose this during the quote application.
The key dates that matter are:
If your policy has no retroactive date (shown as 'Nil') you are protected for past work as long as you keep renewing the policy. However, if you stop working, you’ll need ‘run-off’ cover, which keeps you protected against future Caims related to past work.
A Claims Arising policy works differently. It only covers Claims that occurred during the active policy period, meaning the insurer who covered you at that time will handle the Claim—no matter how many years later it’s reported.
Important: If you ever switch from a Claims Made policy to a Claims Arising policy, you could end up losing past coverage if you’re not careful. Always check before making any changes to ensure you stay protected.
With the best will in the world, even the most honest and professional person can make a mistake. Worse, allegations can be received and have to be fought even if you are blameless but have to prove it!
Having the correct level of experience or qualifications necessary to offer a service is...
Clients may file claims alleging negligence in performing procedures, such as laser treatments, chemical peels, or microdermabrasion, if they believe the aesthetician did not adhere to industry standards or provide adequate information about risks.
A client might experience an allergic reaction to a product used during a beauty treatment. They could file a claim against the aesthetician for medical expenses and damages related to the reaction.
Accidents can occur within the aesthetician's premises. Clients or employees may file claims for injuries sustained due to slips, trips, or falls, holding the aesthetician responsible for maintaining a safe environment.
Clients may claim compensation for personal belongings, such as jewellery or clothing, if they are damaged or stolen during a treatment.
Improper use of equipment or products can result in burns, scarring, or other forms of skin damage. A client may file a claim seeking compensation for medical bills and potential long-term effects on their appearance.
The beauty of our insurance is that you can choose exactly what you need and have as little or as much cover as your individual requirements dictate.
Designed to tackle the problems associated with your computer systems, websites and emails.
Protection for your office essentials, from computers and furniture to documents and signage.
Employee Liability insurance is a legal requirement if you have employees.
Cover should you suffer a serious accident which leaves you unable to work or leads to your death.
Includes mobiles, laptops, cameras and video equipment, tablets, exhibition equipment, tools and more.
Safeguard against claims for professional errors, accidental injuries, illnesses, data loss or property damage, keeping your business secure.
Tailor your insurance to fit your unique needs, whether you're flying solo or part of a larger team.
Offer peace of mind to yourself, your team, and your clients, knowing that you're prepared for whatever comes your way.
Giving comfort and removing the hassle and stress.
No salesmen, no gimmicks! We just make insurance easy.
Get your quote and insurance document - within minutes.
Welcome to a different kind of insurance experience for small to medium-sized businesses - from salon owners and business consultants to tattoo artists and yoga instructors.