Professional Indemnity, Public Liability & Medical Malpractice
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Guide for Aesthetics, Hair & Beauty Businesses
Working in this field can be incredibly rewarding, as you bring joy and confidence to clients. However, the expanding array of treatments and services also means that the associated risks are higher than ever.
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A client claiming you caused them financial loss or harm can pose a serious threat to your reputation and income. Anyone can make a mistake, but professional indemnity insurance can help you respond and resolve the situation.
Also referred to as PI insurance or PII, it protects you in case of allegations linked to mistakes, poor advice, or professional negligence. With Westminster Insurance, you can obtain PII as part of our core business insurance plan that also covers public liability and medical malpractice. Learn how this part of our combined policy works below.
Professional indemnity insurance in the UK is a type of cover that responds when a client alleges your advice, design, coaching, treatment or other professional service caused them financial loss, distress or damage. It can also be called business indemnity insurance or, sometimes, professional liability insurance.
The client’s claim might not be valid, but without this cover, you’d have to bear the cost of defending yourself. And if you're found to be at fault for negligent services, you’d have to pay any damages awarded against you. The cover helps handle these expenses within the policy limit.
Westminster Insurance offers PII within a combined package that automatically includes public liability and medical malpractice cover. This means that you get all essential business insurance types in one policy that can also be expanded with extra protections, without the need to buy separate covers.
We’ve created this bundle with freelancers, self-employed professionals, small businesses and limited companies in mind. We provide professional indemnity insurance cover for specialists from multiple industries, from healthcare professionals to technical support experts. In total, we work with more than 700 types of services, including coaching, consulting, therapy, and aesthetic procedures.
You may need professional indemnity insurance in the UK if you provide a professional service, treatment or advice, including but not limited to:
This applies whether you work full-time or part-time, earn a large income or a modest one, or even if you sometimes provide services for free or as a hobby. An allegation of professional negligence can arise regardless of how much you charge or how often you practice.
With Westminster Insurance, you don’t need a separate PII since the combined package includes this cover along with public liability and medical malpractice insurance. If you’re looking for professional indemnity insurance for a small business, this is especially convenient — you receive protection for the most common risks in one bundle.
Under our combined policy, PII covers claims relating to professional negligence, errors, omissions, wrong advice, breach of professional duty, breach of confidentiality, or unintentional infringement of intellectual property. It focuses on losses linked to your services rather than the day-to-day accidents that happen around the premises.
Here are a few examples that can lead to a claim:
If such insurance claims are accepted and settled, the PII covers compensation up to the agreed limit. Our policy also includes defence costs and public relations expenses.
The professional indemnity cover sits alongside other protections already built into the core policy, such as public liability for injury or property damage and medical malpractice for treatment-related injury. When an incident involves more than one angle, the insurer can assess it under the relevant section without you having to guess.
Note that this page provides a general overview; the policy wording determines the exact cover.
The main exclusions from PI insurance are:
At Westminster Insurance, this cover comes in one combined package with public liability and medical malpractice protection. So, some issues that are not directly covered by PII, like certain types of bodily injury or property damage, may instead fall under other sections of the same policy.
The definitions below explain common terms related to PI and combined policies:
There is no fixed professional indemnity insurance cost because the insurer prices the overall risk of the combined policy, not just PI. Your premium reflects what you do, how you deliver your services, the turnover of your business, the number of people insured, the limit you choose, and any optional add-ons you select on top of the core package.
The limit you pick affects both the price and the strength of your cover. A higher limit can cost more, but it can also make it easier to meet client contract terms or legal requirements, especially in consultancy and corporate work.
Here’s an example (for illustration only): A service business with turnover up to £125,000, covering one person, selecting a £1 million limit, and working within standard territorial limits might pay around £122.64 per year (about £10.80 per month).
Interested in learning how much this could cost for your business? Get an indemnity insurance quote. Fill in our instant quote form with accurate information about you and your services, choose what extensions you want to include, if any, and receive the price for the combined policy — it takes just 3 minutes — quick and easy.
Getting professional indemnity insurance online through Westminster Insurance takes just a few minutes. Here’s how it works:
If your business grows or anything changes after the policy has been activated, you can adjust your cover limits, practice areas, or other aspects online in your account or by reaching out to our support team.
Westminster Insurance Limited is authorised and regulated by the Financial Conduct Authority. Registration number 439023.
Having the correct level of experience or qualifications necessary to offer a service is...
The beauty of our insurance is that you can choose exactly what you need and have as little or as much cover as your individual requirements dictate.
Designed to tackle the problems associated with your computer systems, websites and emails.
Protection for your office essentials, from computers and furniture to documents and signage.
Employee Liability insurance is a legal requirement if you have employees.
Cover should you suffer a serious accident which leaves you unable to work or leads to your death.
Includes mobiles, laptops, cameras and video equipment, tablets, exhibition equipment, tools and more.
Safeguard against claims for professional errors, accidental injuries, illnesses, data loss or property damage, keeping your business secure.
Tailor your insurance to fit your unique needs, whether you're flying solo or part of a larger team.
Offer peace of mind to yourself, your team, and your clients, knowing that you're prepared for whatever comes your way.
Giving comfort and removing the hassle and stress.
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